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What is a self-transfer?

A self-transfer is a trip made up of separate tickets, often with different airlines. Combining two separate tickets often gives you more route options and a lower price.

The trade-off

At your connecting airport, you handle the transfer yourself. Here's what you need to know.

A traveller with a suitcase holding a phone that shows their flight route

What to do at your transfer airport

Your bags aren't sent on to your final destination, and your next airline won't know you're on your way. How you transfer depends on whether you have checked bags, where you're coming from and where your transfer airport is. In some cases you'll need to make your way through the airport as if you were starting a new trip.

  1. 1

    Passport control

    Go through passport control, if needed.

    Check whether you need a visa for the country you're transferring in. If you need to leave the transit area, you'll need one, even though you're only transiting.

  2. 2

    Collect your checked luggage

    Collect your checked luggage from baggage claim. It won't be transferred between the flights for you.

  3. 3

    Customs and departures

    Go through customs and head to departures.

    If your next flight leaves from a different terminal, follow the signs for the shuttle or train.

  4. 4

    Check in and bag drop

    Check in and drop off your luggage for your next flight.

    You're now landside.

  5. 5

    Security

    Go through security and head to your gate.

Travelling with hand luggage only?

Check in online for your next flight before you land. You'll skip baggage claim and bag drop, but at most airports you'll still need to go back through security, and you may need a visa for your transfer airport.

How much time you'll have

We calculate connection times so you have enough time to collect your bags, check in again and get through security. A few things help:

  • Check in online for your next flight as soon as it opens.
  • Check your terminals before you travel. Some airports have terminals several kilometres apart.
  • Keep travel documents to hand, including your booking for the next flight.
  • Move straight through. Save shopping and food for after security.

Check your transfer time

Separate tickets mean the second airline doesn't have to help you if you miss their flight. ConnectSure does. We'll rebook or refund you, and cover meals or a hotel if you are stuck.

Check connection

Travelling with checked bags

When you fly on separate tickets, your bags stop at every connection. They aren't transferred between your flights, so you'll pick them up and check them in again.

Head to check-in

Head straight to check-in once you have your bags. Bag drop usually closes 40 to 60 minutes before departure.

Label every bag

Label your bags inside and out with your name and phone number, and take a photo of each bag.

Pack your essentials in hand luggage

Pack medication, documents, chargers and a change of clothes in your hand luggage.

If a bag doesn't arrive

Report it at the baggage desk before you leave the baggage hall at the transfer airport, and tell them you have an onward flight.

Travelling with children

A self-transfer with children works the same way. It just helps to plan for a bit more time.

Keep everyone's passports together

Each child needs their own passport, and may need their own visa.

Collect your pushchair before customs

It may come back at the aircraft door or at baggage claim.

Use family lanes at security where there are any

Baby milk and food are usually allowed through in larger amounts.

Bring snacks and something to do

Refill water bottles after security.

Travelling with a child without both parents?

Some countries ask for a signed consent letter and a confirmation of custody.

Changing terminals

Your next flight may leave from a different terminal, and at some airports they're a few kilometres apart.

Check both terminals before you fly

Then check again on the day in your airline's app. Terminals can change.

Follow the signs for transfers between terminals

Once you're through customs, follow the signs. Shuttles and trains between terminals are usually free.

Allow time for the journey

At airports like Barcelona or Milan Malpensa, getting to the other terminal and back through security can take up to an hour.

If your connection is affected

Each ticket in a self-transfer is handled on its own. If a delay, cancellation or schedule change on one flight makes you miss your connection, that airline can only help with its own flight. It can't rebook or refund the other flights in your trip, so no one is responsible for your trip as a whole.

If your first flight is late, you're covered

ConnectSure is for exactly that. If a disruption makes you miss your connection, we'll find you the next available route and cover the extra costs, so you're not left to sort it out alone.
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