Dohop has expanded significantly this year. Overall, we had an eventful 2022, and we can’t wait to see what’s next. Here’s to a brilliant 2023!

We received a follow-on investment from SEP in March, which was an exciting start to the year. We also sold the most Dohop-enabled connections in history, in March, making it a record-breaking month for the company. 

The momentum continued, and in April AirTransat announced the addition of three new carriers to connectair by AirTransat. This year saw numerous new launches, including those by Viva, Jazeera Airlines, Norse Atlantic Airways, and Thai Vietjet Air. All of these airlines partnered with Dohop to power their own connecting platforms. Additionally, many already-established Dohop-powered airline platforms expanded their networks by bringing on new partners and making connecting journeys more accessible to their passengers. 

A great moment in our year was at the end of May, when we hosted our first ever Dohop Partner Event. It was a great opportunity to bring together our partners from around the globe in Reykjavik to discuss the future of connected travel and find original ways to improve connectivity on a global scale. We were thrilled with the event’s positive reception. The preparations for next year’s event have already begun, so keep an eye out for those invitations!

Dohop has also expanded significantly this year, bringing on 30 new team members both in Iceland and abroad. As of right now, our team consists of 75 individuals based in ten different countries. Fits the bill for a travel technology company. 

A big development that was finalised in the latter months of the year was the appointment of new members to the senior leadership team, with Oana Savu taking on the role of Chief Strategy Officer, Ingunn Svala Leifsdóttir joining as Chief Operating Officer, Olafur Ragnar Helgason taking over as Chief Product Officer, and Sarah Hanan being appointed as Chief Commercial Officer. 

Overall, we’ve had an eventful 2022, and we can’t wait to see what’s next. 

Technology is increasingly powering travel, ushering in more innovation in aviation, and changing the game with new connections 

As demand for sustainable travel continues to grow, new opportunities are expected for air-to-ground connections

Through technological innovation and a finely attuned company culture, Dohop empowers airlines and ground transportation operators, like rail companies, to simplify partnerships within the travel industry so that new destinations, travel combinations and services are available and more accessible to travellers.

A Moment With: David Gunnarsson, CEO Dohop

Today, more than ever, it’s vital that technology empowers travel retailers and suppliers to grow and optimise their networks, tap into new pools of customer demand, and realise new retailing opportunities with more travel options. 

To harness just this, Dohop facilitates partnerships across airlines and ground transportation providers, including rail companies, so that new destinations, travel combinations, and services are available to travellers. Dohop’s technology helps airlines provide more travel and service choices to passengers. As an early disruptor, it has brought a lot of agility with its airline partnerships, helping them sell and service more connected journeys.

Dohop’s technology allows airlines to expand their network and make worldwide destinations available without committing to often cumbersome interline agreements that may or may not be profitable. Partner airlines can make simpler connections via Dohop’s technology and have protection from delays or cancellations, which may result in missed connecting flights. 

"Travel is a complex business. There’s always information asymmetry, so when passengers book a trip, they don’t always have all the information they need at their fingertips. That’s where Dohop comes in."

Dohop makes connections that will surprise air travellers

Some of the opportunities Dohop can create can surprise, too. For example, does easyJet serve New York? No. However, via a Dohop-facilitated connection with low-fare, long-haul airline Norse Atlantic Airways, also operating at London’s Gatwick Airport, such an itinerary is available to book.

Testament to Dohop’s success today is a global network of over 75 airline partners and a growing team in several international locations, complementing its HQ in Reykjavik.

In this CBS News interview, David also shares his management style, the importance of adapting to airline cultures globally, and how he’s excited to expand the business through widened itineraries – beyond air to rail, boats and ferries, even buses - as passengers look for more comprehensive and inclusive offers that better cover their travel needs.

He talks about the importance of understanding airline cultures and how Dohop adapts its sales approach accordingly. 

"Every airline is individual, which makes our work very interesting," he says. "Whether they are seven or 70 years old, they can be very different creatures, so we have to learn and adapt in every case. As a CEO in a fast-moving business, it’s important to constantly evaluate how I can provide the most value at any given time.” 

He describes his leadership style as fairly hands-off. “I step back and try to empower people, give them the opportunity to make their own decisions. Sometimes, it takes more time, but the ultimate benefit is significantly more. It’s a fine line, but giving people the freedom to operate means we hire people who want to come to work, share our values, culture, and the business itself, so you end up with something magical."

The buoyant tech start-up scene in Iceland has highly educated people and a supportive government. David counts himself lucky to be supported by an experienced Chair, John Nicholson (formerly chair of Skyscanner and numerous other businesses).

Are there plans to broaden the Dohop service offering?

"I expect we will be a different business in five years time. We started our journey by connecting only two flights, air-to-air, then we added air-to-rail, and now we’re exploring connecting airlines with other modes of transport, which will become significant. We see increasing demand worldwide for more sustainable travel as we all seek to reduce our carbon footprint. That said, we are not interested in the last mile - our focus will remain firmly on the scheduled transport portion of the journey."

Dohop is a European market leader for alternative interline solutions, based in Reykjavik, Iceland. Through facilitating simple and profitable air-to-air and air-to-ground interline partnerships, Dohop empowers airlines and their intermodal partners to unlock unlimited connections and tap into new demand through new partnership opportunities.

Founded in 2004, Dohop’s team of 100 passionate travel technology experts has enabled new opportunities for connecting journeys for the company’s ever-growing network of 75 airlines and travel providers, including easyJet, Transavia, Air France, Vueling, and Air Transat.

Filmed and produced by Acumen Media as part of 'The Forum Interviews' series. For more information please visit: AcumenStories

CBS News "A Moment With..." features David Gunnarsson, CEO Dohop, to talk technology and innovation as a guiding force in travel

This move is a key moment in our story. It’s a symbol of our growth and ambitions to grow together with our airline partners, helping them soar to new heights in the process.

Dohop, the European market leader for alternative interline solutions, has today announced it will now enable Norse Atlantic Airways and Thai Vietjet to offer seamless and connected journeys to their travellers.

Back in 2004, when Dohop was just in its infancy, we moved to our first office space. There were maybe four or five of us - very much a start-up size - and we were all excited to have our own official space. But it turned out that the space didn’t really feel quite right for us, so we didn’t stay there for long. Instead, we found an office space for start-ups, which felt a lot more like us. I remember the landlord of that space turning to me and saying, “Kristján, it’s a good thing you came here. All the companies that come through here become very successful.” 

And what do you know? He turned out to be right! We grew and continued to grow and soon we needed to find a bigger space. That’s when, in 2010, we moved to our headquarters in Reykjavik at Nóatun 17 (N17), and we stayed there for the better part of 13 years, renting more and more space until we ended up having an entire floor to ourselves.

When travel started to recover post-Covid, business picked up, and Dohop’s growth trajectory continued. Soon we realised that we would outgrow our offices in Noatun. The time had come to look around and find a new space that would give us a fresh start. 

We soon found that space in Katrinartun 4 (K4), located in Höfdatorg, an area close to downtown Reykjavik that many financial and IT companies call home. 

On moving day, there was a buzz in the air. The team came to our old offices early in the morning to pack our 13 years worth of furniture and memories. Everyone was excited for this new chapter, and we quickly loaded everything into the back of a moving van, and off we went to our new address - about 500 yards down the road. 

In the end, the entire moving process took us only five to six hours, and once unpacked at K4, we rewarded ourselves with pizza and beer.

When I initially saw K4, I wasn’t immediately hooked. It’s an open plan office, and I had some concerns because at N17, we had smaller rooms for the teams, which allowed us to forge close working relationships and even friendships, and I was worried that this would get lost in an open plan office. After our first two months at the new office, I am no longer worried about that. If anything, it feels like the teams are closer than ever, and communication and collaboration are more effective. It’s also a beautiful space for our customers and partners to enjoy when they visit.

Our move to K4 is an important new chapter for us, underscoring our commitment to growing with our airline partners and helping them expand and thrive. 

We are settling into our new space, and we can’t wait to see what the future holds for us. 

Here’s to the next chapter of growth at Dohop!

From N17 to K4 - A new chapter of growth for Dohop

Technology provider Dohop will empower Norse Atlantic Airways and Thai Vietjet to offer connected journeys to travellers through alternative interlining.

With Dohop’s API-based solution, Norse customers flying to Bangkok can now access Thai Vietjet’s wide range of domestic destinations across Thailand, through a unified booking process.

New collaboration enables Norse and Thai Vietjet to tap into new demand, expand their networks and increase revenue, without the constraints of traditional interline or codeshare agreements.

The move follows the launch of Norse’s twice-weekly service to Bangkok from Oslo, and will enable Norse customers to simply and conveniently connect to a wide range of popular domestic destinations across Thailand, including Phuket, Krabi, and Chiang Mai.

The new partnership between Norse Atlantic Airways and Thai Vietjet relies on Dohop’s technology, which automatically generates the best flight options and fares for customers through a unified booking process, based on their departure and arrival airports.

Dohop manages the connection and offers prompt assistance in the event of flight cancellations or delays, ensuring travellers reach their desired destinations as quickly and conveniently as possible.

Head of Commercial Partnerships at Norse Atlantic Airways

We are very pleased to further expand our connectivity offering to our passengers. Combined with our previously announced airline partners we will be able to provide even greater choice and convenience for passengers wishing to travel across the Atlantic.

We are thrilled to announce our partnership with Norse. With the collaboration between both parties,  Thai Vietjet will be able to provide our passengers with a more convenient connection to numerous destinations around the world via our Bangkok Suvarnabhumi base, as we are expanding more flight connections to various destinations across the Asia-pacific region.

This collaboration between Norse and Thai Vietjet is the perfect example of how alternative interlining can help airlines tap into new pools of demand and serve more customers. Both airlines will be well positioned to unlock new commercial opportunities together and offer even more choice to their travellers – all without the constraints of traditional interline or codeshare agreements.

“We’re excited to be empowering two forward-thinking carriers to explore the benefits of a new way to partner and look forward to seeing more Norse customers explore the beauty of Thailand’s regional destinations with Thai Vietjet.” 

Dohop’s technology empowers airlines like Thai Vietjet and Norse Atlantic Airways to expand their network by giving their travellers access to destinations they do not serve directly. By leveraging the power of alternative interlining, they can increase revenue through simple and profitable airline partnership, all while retaining ownership of their customers.

Norse Atlantic Airways is an airline that offers affordable fares on long-haul flights, primarily between Europe and the United States. The company was founded by CEO and major shareholder Bjørn Tore Larsen in March 2021. Norse has a fleet of 15 modern, fuel-efficient and more environmentally friendly Boeing 787 Dreamliners that serve destinations including New York, Los Angeles, Fort Lauderdale, Orlando, Washington, San Francisco, Boston, Miami, Jamaica, Barbados, Oslo, London, Berlin, Rome and Paris. The company's first flight took off from Oslo to New York on June 14, 2022.

Established in 2014, Thai Vietjet has been cooperating with Vietjet to extend its flight network and provide more opportunities for travellers to discover Thailand and many other countries with its hospitable and enjoyable service. With a focus on cost management ability, effective operations and performance, the airline offers flying opportunities with cost-saving and flexible fares as well as diversified services to meet customers’ demands.

Currently, Thai Vietjet operates 10 Thailand domestic routes, including flights from Bangkok (Suvarnabhumi) to Chiang Mai, Chiang Rai, Phuket, Krabi, Udon Thani, Hat Yai, Khon Kaen, Ubon Ratchathani, and Surat Thani, cross-regional flights including from Phuket to Chiang Mai. The airline is also actively expanding its international flight network to many destinations across Asia-pacific, connecting Thailand with Vietnam, Singapore, Phnom Penh, Japan, Taipei and other top destinations in the region.

Further information at www.vietjetair.com

Founded in 2004, Dohop’s team of 100 passionate travel technology experts have enabled new opportunities for connecting journeys for the company’s ever-growing network of 75 airlines and travel providers, including easyJet, Transavia, Air France, Vueling, and Air Transat.

Dohop empowers Norse Atlantic Airways and Thai Vietjet to offer connected journeys

The commercial director of Dohop is Sarah Hanan, who enjoys traveling a lot—appropriate for a business that deals with travel technology.In celebration of her first anniversary at Dohop, we spoke with her during her last visit to the company’s headquarters in Iceland and asked her a few questions. 

In celebration of Sarah Hanan's first anniversary at Dohop, we spoke with her during her last visit to the company’s headquarters in Iceland.

Tell us about your career journey – where did it start? Which layovers have you made over the years?

My career began after graduating University and travelling the world, when I joined STA Travel as a Travel Consultant based in their flagship store on Euston Road in London. I loved that job – I was able to talk about travel all day and send customers on their dream trips. We worked under a lot of pressure, but with fantastic leadership and teamwork, we achieved brilliant results. I learned many lessons from that time that I still use today.

After some further travel and working abroad, I settled back in London and became excited about the technological innovations happening in the industry. I joined a company called Cheapflights which was at that time the pioneer in flight comparison. My 13 years there were filled with international growth, acquisitions, and new product development, ultimately leading to a successful sale to Booking Holdings in 2016. The most cherished memory of my time at Cheapflights is the collaborative culture that we created, we maybe didn’t realise it at the time, but it was very unique and pivotal to our success.

With itchy feet once again, I moved to Berlin in 2018 to join GoEuro (now Omio) as the Director of Partnerships, driving B2B distribution for their unrivaled breadth of global ground transportation. During my time here, I not only learned about the wonderful world of rail & bus, I also experienced the excitement and innovative thinking that can be created by working with a truly international group of colleagues.

I had crossed paths a few times with Dohop during my career and was always impressed by their approach & ambition. I knew that they were making progress with their suite of products to simplify transport connectivity and when I saw they were looking for a commercial lead, I wanted to get involved.

It’s been one year since you joined – what’s something you learned this year?

Apart from a whole new collection of aviation related 3 letter acronyms, I have learned more than ever about the importance of communication. Working remotely with a new team, many of whom have not been able to meet in 2 years, has shown me how critical it is to keep channels of communication open and be adaptable to when and how they want to talk.

Additionally, I have been reminded of the importance of persistence and patience during the sales process. Airlines can be complex organisations with many dependencies, and one of the reasons they choose Dohop is because we can demonstrate that we can be flexible with requirements and timelines to ensure we deliver a true partnership for the long term.

Tell us something unexpected about working at Dohop!

That I’m utterly hopeless at pronouncing Icelandic names!

With several years of experience in management, how do you think your management style has changed over the years?

I think experience and working for some truly inspirational leaders over the years helps to provide you with the ability and tools to adapt your approach to suit the individual or team you are managing. To succeed and innovate, I think building a truly diverse team, including a range of nationalities, genders, and skill sets is essential. Although understanding what makes people tick can be challenging and takes time, it’s hugely rewarding when you start to see results. 

What has been the most difficult challenge at Dohop for you so far?

The aviation industry is very big, but also very small! In some ways, I have had to start from scratch and work hard to establish myself in a sector that can often be very close-knit. This will always remain a work in progress, but after a very busy 12 months of industry events & networking, I am making some headway.

What is your favorite achievement at Dohop so far?

Well….we have some VERY exciting new airline partners launching soon that I cannot talk about yet. So instead, I will say that bringing 25 airlines to Iceland for our hugely successful inaugural Partner Event was a very proud moment for everyone on the team.

What do you like to do in your free time?

Travel…..the list gets longer and time gets shorter!

Dohop is a dog-friendly office, and somehow the list of Dohop dogs keeps getting longer. What are your dogs’ names?

What’s something you can’t live without?

PG Tips tea bags come everywhere with me.

You recently starred in a film – tell us about that!

Yes, I was in a Netflix movie called Munich: The Edge of War. I had a very important part in an airport scene (appropriately) that lasted for about 0.02 seconds.

You regularly travel to Iceland to come to Dohop HQ – what’s your favourite thing about Iceland / Reykjavik?

It may sound cliché, but it is the people. Check out the Icelandverse if you don’t believe me.

Sarah Hanan on overseeing Dohop’s commercial initiatives and the importance of perseverance

Jetstar Airways is a fully-owned low-cost subsidiary of Qantas. It is headquartered in Melbourne, Australia, and operates both narrow-body and wide-body aircraft. Apart from its Australian and New Zealand operation, it operates Jetstar Asia in Singapore and Jetstar Japan in Japan.

Jetstar selected Dohop as the technology provider behind Jetstar Connect, the airline’s connections platform. It launched in 2019 with Tigerair Taiwan as its first partner and has since added new partners such as IndiGo in the summer of 2022. 

Jetstar has been part of the interline community for many years, but usually only one-way partnerships. Other airlines have been selling Jetstar flights, but as a low-cost and a ticketless carrier, Jetstar has not had the capabilities to sell other airlines’ flights. In 2017, Jetstar started looking for a solution that would allow them to sell interline itineraries on jetstar.com. During the discussions between Jetstar and Dohop, it quickly became clear that a self-connect solution like Worldwide by easyJet would not be suitable in Jetstar’s case because they operate in a region where international borders remain, and countries retain their own visa policy. The requirement for customers to go landside at the connecting airport would make the offering a lot less attractive, so the two parties agreed to launch an MVP that seamlessly aligned the offering of each airline, both in the booking flow and during travel.

“The proposition of Jetstar Connect is centred around offering customers seamless connectivity, and that means taking away the hassle of passengers having to collect and re-check their baggage. We want passengers to enjoy their flight journey and have their bags waiting for them at their final destination.”

With self-connect out of the question, Jetstar and Dohop worked together to create a solution that would surpass the usual offering and include luggage through-check.

Dohop made sure that when a booking was generated, both connecting airlines would get access to the full PNR in their respective system and be aware of the entire itinerary. This allows the airline that provides the first flight in a connecting itinerary, be it Jetstar or a partner, to issue the boarding pass for the whole trip. Check-in agents get visibility into all the journey legs and include a luggage tag to the final destination.

Consistency and seamlessness in the customer experience are important to Jetstar so it was crucial that the booking flow on Jetstar Connect would look and feel like Jetstar.com. 

The ancillaries, including luggage offerings, are also aligned between the connecting airlines, so the type of luggage, be it a 7kg carry-on or 20kg checked-in luggage, offered by both Jetstar and its partners is synchronized and reflected on the booking page. When choosing ancillaries for a connection, the passenger chooses only one bundle, which will be reflected on both legs of the connecting journey. 

The flexibility to adjust the ancillary offering to that of Jetstar has been one of the drivers for choosing new airline partners for the Jetstar Connect platform.

“The first criteria we look at when choosing an airline partner is their flying schedule and having a common connecting port. Singapore is a key strategic transfer hub for Jetstar, so we have been focusing on making the transit experience there superior for the customer. Product offering and alignment is key to offering customer choice in how they travel, so the capability of bundling bags, meals and seat selection with that of an airline partner is very important to us. Other technical criteria that makes a partner a good match is the ability to accept credit card payments and relevant currency setups.”

In the future, Jetstar plans to continue to offer the best of both worlds through the Jetstar Connect offering: a customer experience as close to traditional interline as possible, without the associated costs and complexities, adding more airline partners and continuing its network expansion and growth.

“Our goal for Jetstar Connect is to turn it into a well-known platform that complements our Jetstar brand by inspiring more people to travel to new destinations!”

No compromise needed. How Jetstar Connect offers a customer experience close to traditional interline without the associated costs and complexities.

We hosted the first-ever Dohop Partner Event in our hometown of Reykjavik, Iceland. More than 30 of our partners joined us from around the world.

At the end of May, we hosted the first-ever Dohop Partner Event in our hometown of Reykjavik in Iceland. More than 30 of our existing and potential partners joined us from around the world for three days of sessions, networking, and fun, during which we discussed the present and future of connectivity and shared knowledge and experiences.

Sessions included Industry Insights by Jo Bailey, Managing Editor at Simple Flying, and panels with speakers from around the world, including representatives from Avianca, Air Transat, Vueling, easyJet, Play, and Lift, as well as presentations about Dohop’s latest hackathon projects. Our team members then joined our guests on trips to some of Iceland’s most iconic attractions and bonded over a hike around the Geyser, a dip in the Blue Lagoon, or a walk around Reykjavik trying Iceland’s most iconic and delicious foods. 

It’s been two weeks since the event, and we’re still buzzing from all of the positive energy and feedback we received from our attendees. We’re also excited to begin planning the next issue of the Dohop Partner Event in 2023. At the heart of what we do is bringing people together, sharing ideas, learning from one another, and growing together. Dohop strives to create meaningful connections – not just between flights, airlines, and transport providers, but also between people.

Thank you to all speakers and attendees for making this event a success, and see you next time!

Dohop Connects: Dohop’s Inaugural Partner Event 2022 

Dohop has raised a multi-million Euro follow-on investment to accelerate growth and continue transforming travel connectivity across the globe

We raised a multi-million Euro follow-on investment to accelerate growth and continue transforming travel connectivity across the globe.

Icelandic technology provider Dohop has raised an undisclosed growth equity round from Scottish Equity Partners (SEP).  This investment will enable Dohop to further accelerate growth and develop its innovative virtual interlining offering, allowing airlines and scheduled transport providers to sell complex itineraries without the need for codesharing or traditional interline agreements. 

Since SEP’s initial investment in November 2020, Dohop has expanded its network of partner airlines by 25+ carriers across five continents, resulting in a network of more than 50 carriers globally, including AirTransat, Vueling, LATAM, easyJet, and many others. The initial investment also enabled Dohop to grow its team by 31% in ten countries, including Germany, the United Kingdom, France, and Iceland. 

With this new investment, Dohop plans to hire additional international talent and expand its development capabilities to address the unprecedented demand from airlines who are looking to increase their networks and create new connections. The industry, which has historically been constrained by cumbersome traditional interline processes, is now turning to more agile technology solutions in order to offer passengers more choice and convenience when traveling. 

Dohop also intends to continue broadening its partner airline ecosystem and improving travel connectivity through its virtual interlining solutions. The travel industry is showing positive signs of recovery and Dohop has already seen a significant rise in revenue in 2022, with further growth expected.

“Our technology enables partnerships between airlines and offers passengers more destinations and travel customisation. With the support of SEP, our airline ecosystem has grown substantially, and we will continue to connect the world’s leading airlines, airports, and scheduled transport providers across the globe. We are delighted to have SEP’s continued support in our mission to revolutionise travel connectivity.”

“With the easing of global travel restrictions, airlines are keen to expand their networks and distribution capabilities, and we are delighted to provide Dohop, the leading provider of interlining technology, with further funding to address a four billion annual passenger market.”

Dohop is an Icelandic technology company with 17 years of experience in developing innovative solutions in the field of aviation and travel. Dohop’s core technology is focused on helping people to find and create connecting itineraries. Being at the forefront of digital innovation in the field of virtual interline technology, Dohop has developed solutions such as Dohop Interline and Dohop Intermodal for forward-thinking airlines, alliances, and airports around the globe, including easyJet, Transavia, Air France, Eurowings, Vueling, and Air Transat. 

Scottish Equity Partners (SEP) is one of Europe’s leading and most experienced technology growth equity firms, helping founders and management teams to achieve their global ambitions. Providing investment alongside expertise and access to an international network, SEP works closely with the companies it invests in to maximise business growth and value. Previous travel tech investments include global travel search business Skyscanner. SEP is a signatory to the UNPRI, the world’s leading proponent of responsible investment. 

Icelandic technology provider Dohop secures significant further investment from SEP

Portugal’s airline joins Dohop’s growing network of partner airlines

Azores Airlines has joined our network of partner airlines to offer new global destinations, utilising Dohop Interline to connect to Transavia Smart Connect.

Dohop today announced that Azores Airlines has joined their growing network of partner airlines to offer new global destinations, utilising Dohop Interline to connect to Transavia Smart Connect.

Azores Airlines, part of the SATA Group, offers customers a wide range of flights across Europe, North America, and Africa. This latest agreement integrates SATA on Transavia Smart Connect, adding new destinations across the Azores to the platform.

Customers who want to purchase a ticket on Smart Connect to any of the destinations on the SATA network in the Azores will be able to do so with a single reservation managed through the Dohop platform. All ticket sales will be made without the need for interline relationships or codeshare agreements. Dohop also enables customers to purchase a wide range of ancillary products during the booking process, including a full suite of fare classes and offers, as well as seat maps for each carrier.

“Our partnership program enables innovative airlines like Azores Airlines to offer more destinations and reach new markets while unlocking additional revenue streams. Customers will experience a smooth booking process and seamless service throughout. We are pleased to be adding Azores Airlines to Transavia Smart Connect, expanding their service and providing new commercial opportunities as we head into 2022.”

Chief Commercial Officer at Azores Airlines

“We are very pleased to be part of such an innovative idea, as the Transavia pioneer partner airline in this project. We are confident that the partnership with Transavia Smart Connect, will maximise passenger travel experience, providing a seamless way to connect with the Azores”

“Smart Connect knows how to cleverly link different flights. With the user-friendly platform, we offer our passengers more convenience in searching for combined flights and we offer them the opportunity to discover even more beautiful islands of the Azores. The partnership with Azores Airlines is the first of many new collaborations, in which we use Smart Connect”

Dohop is an Icelandic technology company with 17 years of experience in developing innovative solutions in the field of aviation and travel. Our core technology is focused on connecting the unconnected, helping people to find and create connecting itineraries. Being at the forefront of digital innovation in the field of virtual interline technology, Dohop has developed solutions such as Dohop Interline and Dohop Intermodal for forward-thinking airlines, alliances, and airports around the globe, including easyJet, Transavia, Air France, Eurowings, Vueling, and Air Transat.

Established in the Azores in 1941, and with more than eighty years of History, SATA Group has at its core the depth of the Azorean soul and is committed to overcoming the archipelago’s isolation.

Composed of two airlines (SATA Air Açores and Azores Airlines) and an aerodrome managing body in the Archipelago of the Azores, the SATA Group has affirmed itself as an international airline that embraces the mission of building Atlantic bridges between the Azores and the world. SATA Airlines currently operates a network of regular national and international routes, playing an essential role in the economic and social development of the Autonomous Region of the Azores.

Transavia is a member of the AIR FRANCE KLM Group. The airline is the number one budget airline and the second largest airline in the Netherlands. For 55 years, the airline has been offering scheduled and charter flights to more than 150 destinations, primarily in Europe and North Africa. Since August of 2020, travellers can use Transavia Holidays to put together a complete holiday package, with a flight, accommodation and the option of including a rental car, transfer or activity. Transavia Holidays is a member of the ANVR and SGR consumer protection and travel guarantee fund. Transavia is the most accessible budget airline in Europe and a leader in hospitality, service and digital services. Transavia offers both leisure and business travellers an attractive basic ticket price with additional (paid) products and services. Transavia carries more than 20 million passengers a year and operates with a new and environmentally-friendly fleet. Transavia offers flights from eight bases in Europe. In the Netherlands, from Amsterdam, Rotterdam/The Hague and Eindhoven. From Belgium, flights depart from Brussels and from France, Transavia flies from Paris, Montpellier, Nantes and Lyon.

Dohop adds Azores Airlines to the Transavia Smart Connect platform

We’re excited for the New Year, but let’s take a moment to look back on 2021 – it’s been a ride!

Let's take a moment to look back on 2021 – it’s been a ride! Overall, we had an eventful 2021, and we can’t wait to see what’s next.

In June, we proudly partnered with Vueling launching Vueling Global. 

Connecting easyJet and Deutsche Bahn via Berlin Brandenburg Airport on Worldwide by easyJet in July and facilitating intermodal connections is another project we are excited to be a part of. 

Our partnership with Air Transat who launched their own platform Connectair by Airtransat rounded off our year in November.

But that’s not all: Our fantastic network of partners has also grown this year, and we’re excited to keep going. A big thank you to all our partners for the amazing collaboration this year!

After a long break, we were also excited to be attending in-person events again, from World Routes in Milan, Aviation Festival Americas, to World Airline Dubai, among many others. 

Internally, there have also been changes and developments – we welcomed Sarah Hanan to the Team as Commercial Director, and Nick Ashton as Head of Partnerships and Industry Affairs. We’ve also grown and added new talent to our development teams: Teddi, Siggi, Maggi, Hinrik, Sæunn, Melkorka, and Ingunn. Of course we can not forget our amazing Executive Office Manager Hulda, and our Marketing Specialist Marie. 

Overall, we’ve had an eventful 2021, and we can’t wait to see what’s next. 

Happy Holidays and a joyful New Year from the team at Dohop!

The speakers shed amazing insights into how they see Virtual Interline, how their airline adopted the new technology, and how they see such a solution evolving

First of all, we would like to thank everyone who registered and participated in our “Airline Partnerships – the road to recovery”  Webinar on the 18th of March 2021.  

The speakers – airline representatives and industry experts – have shed amazing insights into how they see Virtual Interline, how their airline adopted the new technology, how they see such a solution evolving, and what the main benefits of being a hosting or participating airline in a Virtual Interline platform, both for the airlines and their passengers. 

We were thrilled with the positive feedback that we received from those who participated and the overwhelming interest from those who could not make it but who see great value in watching a discussion on the topic of Virtual Interlining. 

For the latter group, but also for those who did attend and would like to listen in again, we are making the recordings of the webinar available below. 

Panel: Virtual Interline – A Glimpse into the Future

A discussion between Nick Ashton (Head of Alliances, Vueling), Antonio Pascale (Distribution and Alliances Manager, easyJet), Marc Cavaliere (President, AirlinePros International) and Kristján Bjarnason (CTO, Dohop). Moderated by Igor Marchal (CRO, Dohop). 

Panel: The Key Aspects of Customer Success in Virtual Interline.

A discussion by Philippe Le Naour (AirFrance/KLM), Piet van der Heijden (Transavia), Seth Cassel (EveryMundo), Alejandro Gomez Losada (Airline industry consultant), Olafur Helgason (Dohop). Moderated by David Gunnarsson (Dohop). 

Airline Partnerships – The Road to Recovery. Entire Webinar Recording

If you don’t want to miss any of the other sessions that happened during the webinar such as an Intro to Interline by Jon Howell (CEO, AviaDev), the Dohop Interline Demo by David Gunnarsson (CEO, Dohop), or the Q&A at the end of the session where the Dohop team has answered all the questions that have been asked during the webinar, then take a look at the video below. 

What a year: Dohop 2022 Review

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