- As we’re advancing on our journey to revolutionize travel connectivity, enabling air to ground transport connections was a natural next step. The industry’s attention has shifted towards creating and offering more sustainable options to customers, giving airlines the chance to make their own contribution towards a sustainable future while also increasing their reach.
- As we’re advancing on our journey to revolutionize travel connectivity, enabling air to ground transport connections was a natural next step. The industry’s attention has shifted towards creating and offering more sustainable options to customers, giving airlines the chance to make their own contribution towards a sustainable future while also increasing their reach.
Dohop Intermodal
Dohop Intermodal enables air-to-ground connections without the limitations of traditional interline or legacy technology.
Dohop Intermodal allows carriers to connect to other modes of transport surrounding airports and expand their reach, as well as the airport’s catchment area, while offering customers increased flexibility and choice of journey customisation.
As the market leader for virtual interline, we’ve gladly dedicated ourselves to developing the concept of virtual intermodal connections and making them as simple and straightforward as their virtual interline counterparts.
How would you describe the role of airports in the advancement of intermodal connections?
“Airports are one of many transport infrastructures within the travel chain. There are several ideas for airports to contribute to the success of intermodal connections, such as ensuring optimal infrastructural conditions at the airport – railway station under the terminal, bus station in the direct proximity – and an intensive exchange with partners on matters such as the frequency of travel schedules to the airport according to the flight plans. Furthermore, airports can look into optimising transfer times, service offers and contact persons at the airport. Such contributions can help airports to become transport hubs in the travel chain, further strengthening intermodal connectivity.”
Berlin Airport
Case Study
Worldwide by easyJet launches intermodal connections powered by Dohop
The challenge
easyJet has a long tradition of efficient flying: the modern fleet, as well as flight operations, are geared towards CO2 efficiency so that the company today is already much more efficient than many other airlines. Booking multiple mobility options through one platform that easily combines an efficient journey for customers is a powerful step towards the sustainability of the entire travel chain and one fitting easyJet‘s sustainability focus. Still, until recently, intermodal connections have only been possible through legacy systems, a technology not accessible to LCCs.
The solution
Dohop’s efforts have been contributing to levelling the playing field for LCCs to grow their virtual interline offering to include intermodal connections. As the technology provider of Worldwide by easyJet, Dohop has been collaborating with easyJet to define and develop the concept of intermodal connectivity.
easyJet customers benefit from an enhanced travel experience and a “one-stop shop” for booking their combined journey. They can choose between easyJet’s economy and flex fare options, reserve seats, upgrade baggage, and enjoy a seamless connection.
Success factors
Rail partners with a common goal
easyJet launched its intermodal connections in collaboration with rail partner Deutsche Bahn (DB) whose sustainability focus fits easyJet’s. Being one of the largest users of green electricity, DB has already been operating all electrically powered ICE and IC/EC trains with 100% green electricity since 2018. Together, the two companies offer a travel chain as environmentally friendly as is currently possible. The partnership enables a further 5 million people in the catchment area of BER to travel comfortably without a car. The arriving European travellers benefit from the convenient accessibility of popular travel regions outside the capital region.
Success factors
2. Customer Experience Improving customer experience through simplifying the booking process, and making sustainable options available to more passengers have been easyJet’s main focuses.
easyJet customers can choose between DB long-distance and regional trains, with the best train-flight connections already pre-selected. With the train ticket offer, travellers can choose between economy and flex fare, and a reserved seat is included. For the easyJet flights, the usual choices apply for seats and baggage allowance.
- “Airports are one of many transport infrastructures within the travel chain. There are several ideas for airports to contribute to the success of intermodal connections, such as ensuring optimal infrastructural conditions at the airport – railway station under the terminal, bus station in the direct proximity – and an intensive exchange with partners on matters such as the frequency of travel schedules to the airport according to the flight plans. Furthermore, airports can look into optimising transfer times, service offers and contact persons at the airport. Such contributions can help airports to become transport hubs in the travel chain, further strengthening intermodal connectivity.”
BERLIN AIRPORT
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