Our customer service team ensures:

A smooth journey in case of unexpected flight disruptions

That you make your connections

Easily manage your booking all in real time, 24/7, and in your language of choice

Our customer service team ensures:

A smooth journey in case of unexpected flight disruptions

That you make your connections

Get to your destination as planned

If your flight faces delays or gets cancelled, Dohop connection service ensures you reach your destination smoothly and without any extra cost to you.

We handle the logistics; you enjoy the peace of mind.

Real-time services, 24/7

Travel hiccups don't keep office hours, and neither do we. Our dedicated team works around the clock to assist you in real-time in whatever language you wish.

Make your connection on time

We ensure all flight itineraries include a minimum connection time, so you can make it to your next flight, even when you need to collect and recheck your baggage.

Easily manage your booking

We know plans change. Our customer service team is your go-to for any changes you may need to ensure smooth connections, limited impact from disruptions, and timely refunds if you need to modify or cancel your booking.

As an airline retailer

access a number of suppliers and expand your retailing strategy to drive conversion and bookings of your flights, fare bundles, and ancillaries on your own website and preferred distribution channels.

As an airline supplier

make your offers accessible to your retailing partners of choice and drive your direct sales.

Simple API connectivity

Connect simply with new airline, rail, and ground transport partners without the costly and complex constraints of codeshare and interline legacy solutions.

Achieve full network connectivity to tap into new pools of demand.

Future-proof retailing capabilities

Benefit from a customisable retailing platform to unlock  the potential to sell bundled fares and ancillaries effortlessly.

Drive bookings and conversion through your direct channel.

Distribute seamlessly under your airline's own brand and in your distribution channels of your choice.

Retain full control of your offers, distribution, and customers

Our values are at the heart of what we do.

Be curious

Curiosity encourages us to explore, experiment for innovation, solve problems creatively, act decisively, and embrace change willingly.

Keep it simple

Keeping it simple allows us to communicate openly, act swiftly, and solve problems effectively. Keeping it simple empowers us to optimize processes, and collaborate effectively.

Be genuine

We keep our feet on the ground and our heads in the sky. We keep it real, we are unapologetically ourselves, and we dream big.

Have fun

We show up to work as our whole selves and collaborate through experimentation, creativity, and a joyful atmosphere

Our locations