Terms and conditions

Welcome
Welcome to Dohop Ltd's www.dohop.com ('the Site'). The Site is a travel search engine. Our goal is to make it easy for you to find available flights and to facilitate bookings.
Agreement
Your use of the Site is subject to these Conditions of use. Please read them carefully before using the Site. If you use the Site you signify that you agree with these Conditions of Use
We do not sell products
The Site is a travel search engine. Dohop does not provide, own or control any of the travel services and products that you can access through the Site, such as flights, accommodations or rental cars (the “Products”). The Products are owned, controlled or made available by third parties (the “Vendors”) either directly (e.g. airline) or as an agent (e.g. online travel agency). The Vendors are responsible for the Products. The Vendors’ terms and privacy policies apply to your booking so you must agree to, and understand those terms. Further, the terms of the actual vendor (airline, hotel, etc.) apply to your travel, so you must also agree to and understand those terms. Your interaction with any Vendor accessed through the Site is at your own risk and Dohop does not take any responsibility should anything go wrong with your booking or during your travel.
The display on the Site of a Product or Vendor does not in any way imply, suggest, or constitute a recommendation by Dohop of that Product or Vendor, or any sponsorship or approval of Dohop by such Vendor, or any affiliation between such Vendor and Dohop.
Dohop hosts content, including prices, made available by or obtained from Vendors. Dohop is in no way responsible for the accuracy, timeliness or completeness of such content. Since Dohop has no control over the Products and does not verify the content uploaded by the Vendors, it is not possible for us to guarantee the prices displayed on the Site. Prices change constantly and additional charges (e.g. payment fees, services charges, checked-in luggage fees, local taxes and fees) may apply, so you should always check whether the price asked for a booking is the one you expected. Some Products may also be sold in another currency than the one preset or chosen by you for the display of the search results. Our currency conversion is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary and your payment provider (e.g. your credit card company) may charge conversion fees and apply another date’s currency rate.
Booking through Dohop
If you make a booking through the Site, also called faciliated booking, that booking is made with the Vendor named on the booking page and the Site only acts as a user interface. Accordingly Dohop has no responsibility for the booking or the Product because Dohop has no involvement in creating the description of the Product, in defining the price and any fees, and in providing the Products that you book. If you have any issues or disputes around your booking and/or the Product, you agree to address and resolve these with the Travel Provider and not with us.
Privacy
You are not required to register or give us any personal information to use this website. You may choose to register with us in order to receive mailings or to store your search preferences. This information will be considered your private information and handled according to this Privacy Policy and will only be used or shared in ways with which you have agreed. This web site may collect three types of information about you:
  • Information about you, such as your name and e-mail.
  • Information about your preferred settings and use of this site.
  • Information about searches that you may ask us to keep for you.
The information is collected for the following purposes:
  • To deliver to you the service you have asked for so that this website may be tailored to your requirements.
  • To maintain such information as you may wish.
  • To keep for you or send to you the information you may have requested.
You can at any time:
  • Ask us to delete any or all information that we may have stored about you.
  • Ask us to change or update your information.
Personal non-commercial use limitation
This Site is free for your personal and non-commercial use. You may not use the Site for commercial purposes without a written agreement from Dohop. You may copy or print the information as presented on this Site for your private use but for no other purposes. You may not use any automatic methods to access the information on this Site.
Connecting flights
It is up to you to create connections by purchasing the required flights individually. If you decide to use a flight connection found by this Site it is your responsibility to ensure that the transit time at the connection airport will be long enough. You must ensure there will be enough time to; get off the plane, pick up your luggage and check in with your next airline. Note that the Site may sometimes find flight connections that work in theory but are impossible in reality. Arriving flights can be delayed and departing flights can depart before scheduled take-off. International flights close check-in gates earlier than local flights. Security measures, strikes and congestion can affect your transit time. Dohop is not responsible if connecting flights do not work out as planned.
Limitation of Warranty
Dohop maintains the Site and its contents on as-is basis and as available. Dohop does not guarantee the accuracy or reliability of the Site's content. Dohop is not responsible for any financial loss or loss of any kind that you or others may suffer as a consequence of using the Site. The Site may link to other websites but Dohop is not responsible for the content of those web sites.
Changes to Terms & Conditions
Dohop reserves the right to change the Conditions of use. Registered users will be notified of any material changes.
User's responsibility
You take full responsibility for your use of this Site. Dohop reserves the right to refuse or limit your access to this Site.
Applicable law
These Conditions of use are governed by the laws of Iceland, as is any dispute concerning these Conditions of use and the Site.
Questions or comments
If you have any questions or comments about these Conditions of use or other matters concerning the Site please send e-mail to: contact@dohop.com or a letter to our address:

Dohop ehf.
Noatun 17
105 Reykjavik
ICELAND